PayGrid Inc. Privacy Policy

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Effective Date: July 11, 2025

Last Updated: July 11, 2025

PayGrid Inc. ("PayGrid Inc.," "we," "us," or "our") is a payment processing sales agent committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our payment processing services.

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and company name when you contact us through our website, request a consultation, or engage our services.
• Business Information: Details about your business, industry, and specific payment processing needs relevant to our services.
• Communication Records: Records of our communications with you, including emails and phone calls.

When you visit our website, we may also automatically collect:

• Technical Information: IP address, browser type, device information, and operating system.
• Usage Information: Pages you visit and the time you spend on those pages.
• Cookies and Similar Technologies: As described in our Cookie Policy below.

We use the personal information we collect for the following purposes:

• Service Delivery: To provide payment processing and related services to our clients.
• Communication: To respond to your inquiries, provide consultation services, and maintain our business relationship.
• Business Operations: To improve our services, maintain records, and comply with legal obligations.
• Legal Compliance: To meet regulatory requirements and respond to legal requests.

We do not use your personal information for marketing purposes without your explicit consent.

We may share your personal information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our website and provide our services, subject to confidentiality agreements.
• Legal Requirements: When required by law or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of our business assets.
• With Your Consent: When you explicitly authorize us to share your information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission using encryption and access controls.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

California Privacy Rights (CCPA/CPRA)If you are a California resident, you have the following rights:

• Right to Know: Request information about the personal information we collect and use.
• Right to Delete: Request deletion of your personal information, with certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (Note: We do not sell personal information).
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights.

General RightsRegardless of your location, you have the right to:

• Access: Request access to your personal information.
• Update: Update or correct your personal information.
• Delete: Request deletion of your personal information.

To exercise these rights, please contact us using the information provided below.

Our website may use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located and our business is operated.

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:PayGrid Inc.Email: contact@mypaygrid.com

Any disputes related to this Privacy Policy will be resolved in accordance with the laws of the State of California.